Policies and Procedures

Before you book an appointment with us online, please read the information below.

Cancellations/Tardiness

Time has been specifically reserved for your massage. Excessive cancellations affect other clients' abilities to book with us, and they risk the stability of each therapist's business and livelihood. Please let us know at least 24 hours ahead of time if you must cancel an appointment. Each client is allowed one free missed appointment per year. All no shows and cancellations without 24 hours notice after the one free missed appointment will be charged the full appointment fee, regardless for the reason for cancellation. If you refuse to pay the fee, you will not be allowed to return to our office. If you have a gift certificate, your gift certificate will be voided after the second missed appointment and you will not be eligible for a refund.

Please try to arrive a few minutes prior to your scheduled time to ensure a full session. If tardy by more than ten minutes, your time on the table will be adjusted accordingly and you will be charged for a full session.

Sexual Misconduct

Occasionally, we have worked on people that make sexual advances or request sexual favors. As a result of the problems we have encountered with these clients, we require that every client verify his/her identity with either a driver's license or photo ID before being allowed on the table. At Caring Touch Massage, we have a zero tolerance policy for sexual requests, advances, or any type of sexual misconduct. If you choose to ignore this policy, you can expect us to do the following:

• Immediately following an incident, your therapist will end the massage and leave the room.
• You will be required to pay in full for the massage regardless of the amount of time you spend in our office.
• If you do not pay and leave the premises as quickly as possible after the incident, we will call the police. The police station is only a block away from us.
• All incidents (including sexual requests) will be reported to the City of Blue Springs Police Department.
• You will not be allowed to schedule an appointment in our office in the future.

We try very hard to ensure that our clients feel safe and respected in our office. We only ask that you do the same for us. If you are looking for more than a legitimate therapeutic massage, do not book an appointment with us.

Children

As parents, we understand that booking time away from our children can be a challenging task. Despite the fact that all of our therapists adore children, our business needs as well as our current office setup make having children in the office very difficult. We respectfully request that you not bring any children under 16 into our office, and we apologize for any inconvenience this may cause you.

Confidentiality

Our profession is regulated by HIPAA. Your health history and any other information you share with us over the phone or at any point during your treatment is strictly confidential. Your health information will only be released if it is legally subpoenaed or if you sign a health information release form.

Hygiene

Please take into consideration that the work we perform puts us in close contact with you. We work the soft tissues with our bare hands using pressure applied directly to the skin. Please arrive as clean as possible, and we promise to do the same.

We try to minimize the transmission of germs by washing our hands before and after the session, disinfecting the table, and using clean sheets and blankets for every client. If you are sick or have a contagious disease, please call and reschedule the appointment. It is very important that we maintain our health for your sake as well as other clients.

Last, Please do not wear heavy perfumes or smoke right before the session. Smells may linger in the room after you are gone, and they can have a negative impact on other clients who have allergies.

Intoxication

Arriving at our office with alcohol or drugs in your system is not permitted. We maintain the right to refuse to work with anyone who is under the influence of either substance. Anyone who arrives intoxicated will be asked to leave after paying the full amount for the scheduled massage.

Tipping

Tipping is always appreciated but never expected. Many clients choose to tip 10-20%, depending on the length of the massage session. There is no obligation to tip. It is a voluntary/personal choice and should be based on your level of satisfaction with the service you've received as well as your own comfort with your financial situation.

 Caring Touch Massage, L.L.C.
  901 Main Street, Suite 200  
  Blue Springs, MO 64015

Contact Erin at (816) 506-6091
e.parish@yahoo.com

Contact Mary at (816) 519-1105 
mary.caringtouchmassage@gmail.com

Contact Tiffannie at (816) 898-0965
tiffrae15@comcast.net

Contact Gwendolyn at (636) 248-1165
ggwrk99@gmail.com

Caring Touch Massage, L.L.C. © 2006 - 2010